By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Thermal imaging sights

GENERAL ONE 3S, PRIME, etc.
Portable thermal imagers

GENERAL 25M3, 25L6, 50L6, etc.
Thermal imaging monoculars

MONO 50M3, 75M6, etc.
Thermal imaging binoculars

BINOCULAR 100S6, etc.
Thermal imaging nozzles

CLIP-ON 40A6, NEXT, etc.
Universal thermal imagers

GENERAL MLX 40M6, etc.
Thermal imagers with a rangefinder

GENERAL 2 50L3, etc.
Laser rangefinders

FORTUNA LRF, etc.
Thermographic complexes

F315, FN-T5, etc.
Mobile thermal imagers

FORTUNA AUTO, etc.
Special thermal imagers

FORTUNA DIGITAL, etc.
Stationary thermal imagers

FORTUNA PLATFORM, etc.
Marine thermal imagers

FORTUNA OCEAN, etc.
Individual thermal imagers

FORTUNA MINI, etc.
Industrial thermal imagers

FORTUNA BUILDER, etc.
Accessories

A500C, Weaver 150, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for FORTUNA products.

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Guarantees & Return Policy

All FORTUNA products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group